the room is well-appointed and comfortable quiet and the bed is very comfy.

The location was excellent, just a short distance from the Entrance Town Centre. There was a market and convenience stores right next door. I was upgraded to a high-standard apartment with a balcony.

The rooms are high quality and decent size plus have essentials you need. 24 minutes drive to the airport, it is located near to public transport.

Everything was really good, had a really good stay on business trip. The staff was very efficient and took care of us. Perfect central location short walk to the interesting Prahran Market and the heart of the city. It also was by the lake;))

This hotel has well-presented and high-quality rooms, excellent shower facilities, and a handy hair dryer, along with caring staff, free wake-up calls.

not much, rooms not cleaned until 4pm, staff failed to call us ,as an early wake up call. no sweetners in hotel for coffee.( im A diabetic)

Modern hotel with nicely furnished rooms and easy location. Very friendly staff, excellentservices, including a lot of good delicacies. 24 minutes drive to the airport. Simply nothing to complain about, perfectly pleasant stay.

This place has an unbeatable location that's perfect for taking the tram into the city or heading out to the Eastern suburbs. the hot breakfast offered here is quite nice, featuring a good mix of hot and cold dishes. 🍳.

Location

Reception staff attitude was poor. We had to start the conversation to invite offer of service. Be careful about transactions. We were given $50 less change on settling the one-day hotel bill by cash (hope it was careless mistake). Our friends checking in at the same time had worse luck. Given a first room with a faulty faucet (making him all wet), then given a second room designed for the disabled (uneven floor levels I.E. rising and falling to suit wheelchairs but dangerous for people used to flat ground). They had to threaten to file a complaint before given a third room.

I really enjoyed my stay during my business trip. the staff were competent and efficient. the location was fantastic, within walking distance of everything we wanted to see. It was conveniently close to the center of Melbourne, public transport, the CBD, and the St Kilda business district, as well as all the train stations.

Location

Some Reception staff particularly German supervisor rude to asian guests on several occasions.

This hotel offers great service and convenient on-site parking.

Cloeanliness of room poor;/shower ,basin especially. Towels not replaced.

The best part of our amazing stay was the nice hot breakfast with a variety of delicious options. Our room was well-appointed, comfortable, and quiet with great toiletries provided. - We enjoyed having a roomy balcony on the 13th or 14th floor.

The apartment was of a high standard, with a comfy bed. It was great to have a lounge area, climate control, and our own balcony. the vibe at Mercure Melbourne St Kilda Road was special. the staff was very attentive, flexible, and provided good services.